Privacy Policy

1. Company Information

• Legal Entity : LLC Vaperi
• Address : Tsminda (Saint) Dedopali (Queen) Ketevan Ave, 0144 Tbilisi, Georgia
• E-Mail : info@llc-vaperi.de
• Data Protection Officer : Ilia Tskhvediani

2. Data We Collect

We may collect the following types of personal data

• Identification data : name, email, phone number, address
• Payment details : Processed securely by third-party providers such as Stripe and PayPal
• Technical data : IP address, cookies, device and browser information
• Usage data : registration details, checkout information, support/chat interactions (e.g., via Tawk.to), analytics

3. How We Collect Data

We collect data in the following ways

• Directly from you (registration, checkout, forms, customer support)
• Automatically via cookies and analytics tools (Google Analytics, Facebook Pixel)
• Through third-party integrations (Stripe, PayPal, Airalo API, EsimAccess API, Mailchimp, Meta Ads, AWS, Tawk.to)

4. Purpose of Data Processing

We process your personal data for the following purposes

• To process orders and deliver purchased eSIM services
• To process payments securely via Stripe and PayPal
• To identify and authenticate users
• To provide customer support and communication
• For marketing and promotional activities (with your consent)
• To improve our Services and user experience

5. Sharing of Data

We may share your data with the following trusted third-party service providers

• Payment processors : Stripe, PayPal
• Telecom providers & APIs : Airalo API, EsimAccess API
• Marketing & analytics tools : Google Analytics, Mailchimp, Meta Ads, Facebook Pixel
• Infrastructure providers : AWS, IONOS
• Customer support : Tawk.to

We do not sell your personal data.

We do not transfer your personal data outside the European Union without appropriate safeguards.

6. Cookies and Tracking

We use cookies and similar technologies to

• Remember user preferences
• Improve website performance
• Analyze website traffic (Google Analytics)
• Provide targeted advertising (Facebook Pixel, Meta Ads)

Upon your first visit, a Cookie Banner will request your consent in compliance with GDPR/CCPA. You can change cookie preferences anytime.

7. Data Storage and Security

Your data is securely stored in

• Databases : MongoDB
• Hosting : AWS, IONOS

We apply encryption, access restrictions, and security measures to protect personal data.

8. User Rights

Depending on your jurisdiction, you may have the following rights

• Access : Request a copy of your personal data
• Correction : Update or correct your personal data
• Deletion : Request deletion of your personal data ('Right to be Forgotten')
• Portability : Request transfer of your data to another provider
• Withdraw Consent : Withdraw consent for processing activities at any time
• Opt-out : Opt-out of marketing communications

You can exercise these rights directly from your account dashboard or by contacting us at info@llc-vaperi.de.

9. Children’s Privacy

Our Services are not directed to children under 13. We do not knowingly collect data from children in compliance with COPPA.

10. Data Retention

We retain personal data only as long as necessary

• To comply with legal and accounting obligations
• To provide and maintain our Services
• Until a deletion request is made by the user

11. International Data Transfers

We do not transfer personal data outside the EU unless required for service provision. In such cases, we ensure appropriate safeguards (e.g., Standard Contractual Clauses).

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted with a new 'Last Updated' date.

13. Contact Us

For questions or concerns about this Privacy Policy, contact us at

• Company : LLC Vaperi
• Address : Tsminda (Saint) Dedopali (Queen) Ketevan Ave, 0144 Tbilisi, Georgia
• E-Mail : info@llc-vaperi.de